iOS Client (1.5.1) Unable to schedule series record (Now fixed in 1.5.2)

Topics about Android / Amazon / iOS / AppleTV / Kodi and other TVMosaic clients
Post Reply
freddy
Posts: 36
Joined: Tue Apr 10, 2018 11:53 am

iOS Client (1.5.1) Unable to schedule series record (Now fixed in 1.5.2)

Post by freddy » Sun Nov 18, 2018 8:35 pm

The latest iOS client (1.5.1) appears to have a bug in so far it is not possible to schedule series recordings. Scheduling individual recordings appear okay. This bug occurs on both my iPhone and iPad.

(Note have separately raised ticket by email with support - ref 53168)

Replication Steps

(1) Launch iOS client 1.5.1
(2) TV Guide (default screen)
(3) Randomly select future program with intention to record
(4) Separate pop up box loads with summary information about program
(5) Select Series Record button ie right hand button (below summary information)
(6) Series Record button briefly changes colour (normally to indicate recording set) before reverting back to uncoloured status
(7) Checking Scheduled tab (sort Schedule/By Name) shows title of item selected in step (3) above but no indication of any future recording set (this not withstanding the recording can be due within the next hour!)

Note If sorted Timer/By Date program is not listed at all. This issue appears to be confined to iOS client - my Linux client is working fine

Technical version details

TV Mosaic Plus (activated) tvmosaic-synology-linux-x86_64-1.0.0 (16828)

Synology DS716+II running DSM 6.2.1-23824 Update 1

iPad Air 2 (MGKL2B/A) iOS 12.1 (16B92)

iPhone 6 Plus (MGAH2B/A) iOS 12.1 (16B92)

Log file attached
Attachments
tvmosaic-log-20181118-2035.zip
(346.77 KiB) Downloaded 43 times
Last edited by freddy on Sun Dec 02, 2018 10:06 am, edited 3 times in total.

Montoya
Posts: 223
Joined: Mon Feb 26, 2018 9:07 am

Re: iOS Client (1.5.1) Unable to schedule series record

Post by Montoya » Sun Nov 18, 2018 10:00 pm

Bug confirmed with same symptoms as described by topic starter.
Checked previous revision of app (1.5.0) and bug is also present in this version.

Reverted all my household iOS devices back again to app version 1.0.2, where this bug is NOT present.
DVBLink server 6.0.0 build14499, DVBLink TVSource 6.0.0 build14061, DVBLink for IPTV build 13107
TVMosaic server build 17679, Kodi 18.2 (Git:20190422-f2643566d0), Win10 Pro x64 1903 build18362.264

freddy
Posts: 36
Joined: Tue Apr 10, 2018 11:53 am

Re: iOS Client (1.5.1) Unable to schedule series record

Post by freddy » Mon Nov 19, 2018 12:10 pm

Update on ticket.

It would appear that the reported fault is not reproduce-able across all iOS devices (not clear from response -see below, whether this is a iOS version issue, hardware issue or combination thereof). Suggests that the fix may not be neither straightforward or quick.

Might I suggest that readers test their devices and report exact configurations (even if NOT affected by issue)

I have responded to point out that poster Montoya has suggested that issue arose post version 1.0.2

@Montoya - is it worth posting exact details of your devices and iOS version installed (can be found under Settings/About under Model and version number) ?

Ticket Response

Our apologies for the Inconvenience. Your original ticket may be closed but the duplicate with full scenario at our developer ToDo list and setted to the queue.
At the moment i see that this issue was already under the tests and was partly reproduced (it is floating not reproduced on all iOs devices for 100%) so much more tests are required.
Due that, we can't say, when it will be fixed.

Montoya
Posts: 223
Joined: Mon Feb 26, 2018 9:07 am

Re: iOS Client (1.5.1) Unable to schedule series record

Post by Montoya » Mon Nov 19, 2018 3:47 pm

freddy wrote:
Mon Nov 19, 2018 12:10 pm
@Montoya - is it worth posting exact details of your devices and iOS version installed (can be found under Settings/About under Model and version number) ?
TVMosaic is installed here on 5 iOS devices, 3 different generations iPhones, all with different storage capacities and 2 iPads (Pro & Mini 2), also with different storage capacities and ALL devices are running iOS 12.1 (16B92).

Pretty obvious the device model doesn't matter for this bug, because it happens on all my iOS 12.1 devices in my household :!:
DVBLink server 6.0.0 build14499, DVBLink TVSource 6.0.0 build14061, DVBLink for IPTV build 13107
TVMosaic server build 17679, Kodi 18.2 (Git:20190422-f2643566d0), Win10 Pro x64 1903 build18362.264

managedata
Posts: 1
Joined: Thu Nov 29, 2018 6:13 pm

Re: iOS Client (1.5.1) Unable to schedule series record

Post by managedata » Thu Nov 29, 2018 6:16 pm

I have the same problem on an IPad Air 2 and an IPhone 6S plus.
The recording is shown in schedule but no recording times for shows are shown.

When I use the old DVBLink app on the same device the recordings are scheduled correct.
After programming in DVBLink the correct schedule (with timer entries for every show) is shown
in TV Mosaic client.

freddy
Posts: 36
Joined: Tue Apr 10, 2018 11:53 am

Re: iOS Client (1.5.1) Unable to schedule series record

Post by freddy » Sun Dec 02, 2018 10:02 am

This issue appears to have been resolved with the release of iOS Client version 1.5.2.

Let’s hope that's the end of such fundamental bugs that have affected the last couple of client releases!

Post Reply