Reset and reactivation impossible after change of HW

TVMosaic live and recorded TV products for Desktop/NAS/Raspbery Pi
Locked
Heinz
Posts: 7
Joined: Sun Apr 01, 2018 9:13 am

Reset and reactivation impossible after change of HW

Post by Heinz » Tue Jul 28, 2020 3:04 pm

After having changed from Platform: Synology NAS PowerPC (DS213+) to Synology NAS WinPC (DS720+)
I can't manage to reset old platform and activate new platform.
The license portal doesn't offer to reset the DVBLink TVSource.
I opened a ticket more than 2 weeks ago but did not receive any reply.

Any advice?

Locked