TVMosaic server v17707 on Synology DS214+ gives video transcoding error

[Bart_da_Man]

I updated the server to v17707 on my Synology DS214+, but now I get this error:
" TVMosaic server does not support video transcoding on the platform where it is running"

On Settings/Transcoding I can select only Default, there is no choice to disable transcoding:


Is there some way to fix this?

[Bart_da_Man]

Nobody?

[Oberon]

It is because DS214+ does not support transcoding. Only x86-64 intel models are supported for this feature.

[Bart_da_Man]

It is because DS214+ does not support transcoding. Only x86-64 intel models are supported for this feature.

Yes, but the problem is that this build does not allow me to switch it off.
In previous builds it was switch off by default and you would only get an error if you would try to enable it.

[Bart_da_Man]

I still cannot watch TV while it worked fine with the previous build.
How can I go back?

[Bart_da_Man]

Again nobody?

[Plantje]

I think you can best raise a support ticket