Page 1 of 1

Version 17051 is not working with Apple TV

Posted: Fri Jan 04, 2019 2:11 pm
by carstenr
Hi,

I have updated my Synology NAS 412+ to TvMosaic version 17051, but then my Apple TV TVMosaic App was not able to conenct anymore to my NAS.
After downgrading to version 16889, my Apple TV is able to connect.

Best Regards,
Carsten

Re: Version 17051 is not working with Apple TV

Posted: Tue Jan 15, 2019 6:19 pm
by Fugazzy
I started with tv-mosaic some days ago on my Synology and the server part seems to work quite well, also the iOS-devices, but I do have major issues with the Apple TV App.
It takes ages to switch from EPG to TV-picture if it works at all. Mostly it just does nothing.
At this time the monitoring pages does not show the receivers (2 for me now)

Re: Version 17051 is not working with Apple TV

Posted: Thu Jan 24, 2019 10:08 am
by the_man
Please read this:
viewtopic.php?f=7&t=640

Re: Version 17051 is not working with Apple TV

Posted: Sun Jan 27, 2019 2:49 pm
by Fugazzy
My Setup ist
Synology DS918+, AppleTV 4 (not 4K), TCP-Network
Latest software-versions
Receiver:
Sundtek DVB-C (III)
DVBLogic TVButler DVB-C/T/T2 (100TC)

Switching from playback of a channel back to epg seems to cause the problems.
Selecting play on a new channel then does not work any more (just a black picture or just a locked user interface) until some timeout occurs

EDIT:
newest iOS-Update 12.1.2 seems to have solved the problem

EDIT 2:
sadly the problem seems to persist:
Switching channels seems to work at the beginning, but it seems that the receivers are not always released??? (my speculation)
When the problems occurs the web page http://monitoring.tv-mosaic.com..... just shows "Loading..." for serval minutes.

Afterwards both receivers show a locked channel

sometimes a receiver shows "streams 0" but "busy"

Re: Version 17051 is not working with Apple TV

Posted: Mon Jan 28, 2019 9:28 am
by the_man
Need to check the log files of TVMosaic server.
Please reproduce the issue and attach log with Info level here.

PS.
Make a repair of recorder database - TVmosaic Settings -> Recorder -> scroll down and click on Repair database button.

Re: Version 17051 is not working with Apple TV

Posted: Tue Jan 29, 2019 8:41 pm
by Fugazzy
This is the log of today, there where some issues today, the lates short before I took the log

Re: Version 17051 is not working with Apple TV

Posted: Fri Feb 01, 2019 10:41 am
by the_man
There are a few errors in the log files, but i do not sure if they are related to your issue.

Please write to tvmosaic at dvblogic.com, and indicate this forum in an email. Maybe they will need to connect to your server and conduct some tests.

Re: Version 17051 is not working with Apple TV

Posted: Mon Feb 11, 2019 4:47 pm
by carstenr
It's working now with version 17217.

Re: Version 17051 is not working with Apple TV

Posted: Mon Apr 01, 2019 6:14 pm
by Fugazzy
I still had problems with a slow and hanging system, but I discovered the cause:
I had the plugin installed: dvbjcam, but I did not get my CAM to work with my card from Netcologne to get HD channels.
By removing the plugin the system runs fine now!