Apple TV app crashes / does not start without a warning

Topics about Android / Amazon / iOS / AppleTV / Kodi and other TVMosaic clients
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Ritzee
Posts: 28
Joined: Wed Apr 04, 2018 4:21 pm

Apple TV app crashes / does not start without a warning

Post by Ritzee » Sat Oct 27, 2018 5:00 pm

Since today the Apple TV app (TV Mosaic) crashes / does not start without a warning. Same result on two separate ATV's. iPad, iPhone and Mac no problem. Deleted/reinstalled app(s)/reboot ATV/reboot server/reviewed logs... no results.

When I try to run TVMosaic the app crashed immediately, no splash or warning. Other apps (news, games, video) are running smootly on both ATV's running on TVOS 12.01

Any suggestions?

tpichl
Posts: 2
Joined: Sat Oct 27, 2018 5:01 pm

Re: Apple TV app crashes / does not start without a warning

Post by tpichl » Sat Oct 27, 2018 5:08 pm

I have exactly the same problem. The app crashs on 2 ATV devices. The problem occured today. Yesterday it worked.

Clients on other systems like iOS or macOS works fine without any problems.

Ritzee
Posts: 28
Joined: Wed Apr 04, 2018 4:21 pm

Re: Apple TV app crashes / does not start without a warning

Post by Ritzee » Sat Oct 27, 2018 8:28 pm

OK, and now it crashes on ipad & iphone as well.. still can access it with OSX..

Log says: Could not resolve host: api-prod-dvblogic.xroadmedia.com (Could not contact DNS servers)

However I CAN resolve it from the TVM server, but a website says: The service is not available. Please try again later.

After this "Unable to add subscriber xxxxx-xx-xxx-xx-xxx. Subscription ended?..

I bought the licenses last september so this should not be an issue besides they are still registered as 'activated'.

It looks like TV mosaic is checking the subscribtion on the xroadmedia.com service and it is down, surprised not to many people are affected by it.

tpichl
Posts: 2
Joined: Sat Oct 27, 2018 5:01 pm

Re: Apple TV app crashes / does not start without a warning

Post by tpichl » Sat Oct 27, 2018 9:18 pm

Same on my systems 😡
Hope DVBlogic solves the problem asap.

DaveH
Posts: 21
Joined: Fri Mar 30, 2018 9:00 am

Re: Apple TV app crashes / does not start without a warning

Post by DaveH » Sat Oct 27, 2018 9:52 pm

Same for me, TVOS and iOS. The desktop app on my Mac works still (for now...). This is not good at all.

Ritzee
Posts: 28
Joined: Wed Apr 04, 2018 4:21 pm

Re: Apple TV app crashes / does not start without a warning

Post by Ritzee » Sun Oct 28, 2018 6:23 am

..and it’s working again

Ritzee
Posts: 28
Joined: Wed Apr 04, 2018 4:21 pm

Re: Apple TV app crashes / does not start without a warning

Post by Ritzee » Wed May 01, 2019 7:59 pm

And it crashes again after the Important TVMosaic security update..

KeesC
Posts: 9
Joined: Sat Apr 28, 2018 8:16 am

Re: Apple TV app crashes / does not start without a warning

Post by KeesC » Sat Oct 26, 2019 1:47 pm

Same here! Start the app and nothing. Return immediately to main screen from Apple TV. How to solve this?
Already tried to remove app and reinstall. Same issue. Dvblink theatre also has same issue.
On my iPhone the app is still working.

Montoya
Posts: 235
Joined: Mon Feb 26, 2018 9:07 am

Re: Apple TV app crashes / does not start without a warning

Post by Montoya » Sat Oct 26, 2019 6:25 pm

Install MrMC and setup the TVMosaic PVR.

In MrMC use the Opacity skin for PVR use, because it is the most easy to use with the most options.
DVBLink server 6.0.0 build14499, DVBLink TVSource 6.0.0 build14061, DVBLink for IPTV build 13107
TVMosaic server build 17679, Kodi 18.4 (Git:20190831-3ade758ceb), Win10 Pro x64 1909 build18363.476

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