Apple TV app crashes / does not start without a warning
Apple TV app crashes / does not start without a warning
Since today the Apple TV app (TV Mosaic) crashes / does not start without a warning. Same result on two separate ATV's. iPad, iPhone and Mac no problem. Deleted/reinstalled app(s)/reboot ATV/reboot server/reviewed logs... no results.
When I try to run TVMosaic the app crashed immediately, no splash or warning. Other apps (news, games, video) are running smootly on both ATV's running on TVOS 12.01
Any suggestions?
When I try to run TVMosaic the app crashed immediately, no splash or warning. Other apps (news, games, video) are running smootly on both ATV's running on TVOS 12.01
Any suggestions?
Re: Apple TV app crashes / does not start without a warning
I have exactly the same problem. The app crashs on 2 ATV devices. The problem occured today. Yesterday it worked.
Clients on other systems like iOS or macOS works fine without any problems.
Clients on other systems like iOS or macOS works fine without any problems.
Re: Apple TV app crashes / does not start without a warning
OK, and now it crashes on ipad & iphone as well.. still can access it with OSX..
Log says: Could not resolve host: api-prod-dvblogic.xroadmedia.com (Could not contact DNS servers)
However I CAN resolve it from the TVM server, but a website says: The service is not available. Please try again later.
After this "Unable to add subscriber xxxxx-xx-xxx-xx-xxx. Subscription ended?..
I bought the licenses last september so this should not be an issue besides they are still registered as 'activated'.
It looks like TV mosaic is checking the subscribtion on the xroadmedia.com service and it is down, surprised not to many people are affected by it.
Log says: Could not resolve host: api-prod-dvblogic.xroadmedia.com (Could not contact DNS servers)
However I CAN resolve it from the TVM server, but a website says: The service is not available. Please try again later.
After this "Unable to add subscriber xxxxx-xx-xxx-xx-xxx. Subscription ended?..
I bought the licenses last september so this should not be an issue besides they are still registered as 'activated'.
It looks like TV mosaic is checking the subscribtion on the xroadmedia.com service and it is down, surprised not to many people are affected by it.
Re: Apple TV app crashes / does not start without a warning
Same on my systems 
Hope DVBlogic solves the problem asap.

Hope DVBlogic solves the problem asap.
Re: Apple TV app crashes / does not start without a warning
Same for me, TVOS and iOS. The desktop app on my Mac works still (for now...). This is not good at all.
Re: Apple TV app crashes / does not start without a warning
..and it’s working again
Re: Apple TV app crashes / does not start without a warning
And it crashes again after the Important TVMosaic security update..
Re: Apple TV app crashes / does not start without a warning
Same here! Start the app and nothing. Return immediately to main screen from Apple TV. How to solve this?
Already tried to remove app and reinstall. Same issue. Dvblink theatre also has same issue.
On my iPhone the app is still working.
Already tried to remove app and reinstall. Same issue. Dvblink theatre also has same issue.
On my iPhone the app is still working.
Re: Apple TV app crashes / does not start without a warning
Install MrMC and setup the TVMosaic PVR.
In MrMC use the Opacity skin for PVR use, because it is the most easy to use with the most options.
In MrMC use the Opacity skin for PVR use, because it is the most easy to use with the most options.
DVBLink server 6.0.0 build14499, DVBLink TVSource 6.0.0 build14061, DVBLink for IPTV build 13107
TVMosaic server build 17679, Kodi 18.4 (Git:20190831-3ade758ceb), Win10 Pro x64 1909 build18363.476
TVMosaic server build 17679, Kodi 18.4 (Git:20190831-3ade758ceb), Win10 Pro x64 1909 build18363.476