Recordings sometimes unavailable in Kodi

Topics about Android / Amazon / iOS / AppleTV / Kodi and other TVMosaic clients
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corvy
Posts: 8
Joined: Tue Sep 11, 2018 1:41 pm

Recordings sometimes unavailable in Kodi

Post by corvy » Thu Oct 04, 2018 6:58 am

Intermittently I loose recordings in Kodi client. Only way to get them back is to restart Kodi or delete the data from settings PVR and TV client.

I estimate that recordings get populated about 2 of 3 times. Often we have recordings when Kodi start, the we watch a few things and suddenly the recordings are gone. Even another case we have seen a few times is that we could be watching a recording and while watching we try to seek (forward or backward) and suddenly the playback crashes and then the recordings are gone.

How should I start to investigate this problem?

My setup is Kodi on Android TV, cabled network and Windows 10 server with TV Mosaic.

corvy
Posts: 8
Joined: Tue Sep 11, 2018 1:41 pm

Re: Recordings sometimes unavailable in Kodi

Post by corvy » Tue Oct 16, 2018 4:31 am

Am I the only one with this issue?

Plantje
Posts: 61
Joined: Fri May 11, 2018 6:53 am

Re: Recordings sometimes unavailable in Kodi

Post by Plantje » Tue Oct 16, 2018 5:17 am

I can say, that I don't have this issue. Doesn't mean you're the only one

corvy
Posts: 8
Joined: Tue Sep 11, 2018 1:41 pm

Re: Recordings sometimes unavailable in Kodi

Post by corvy » Sun Oct 21, 2018 7:54 pm

I really have huge issues with this. I need to restart Kodi all the time. Sometimes I can see recordings, sometimes not. I will try to catch some logs from Kodi.

Plantje
Posts: 61
Joined: Fri May 11, 2018 6:53 am

Re: Recordings sometimes unavailable in Kodi

Post by Plantje » Tue Oct 23, 2018 4:22 am

Is it possible to use a different client? Just for testing purposes. For example for a while install TV Mosaic on your Android client and don't use Kodi. Just to get Kodi out of the equation.
Or perhaps (for a brief time) use a different device as client. Perhaps you can use a Windows laptop or older computer.

corvy
Posts: 8
Joined: Tue Sep 11, 2018 1:41 pm

Re: Recordings sometimes unavailable in Kodi

Post by corvy » Tue Oct 23, 2018 7:38 pm

I have tried different OSMC clients, Android phone and Linux computer. All clients experience the same issues. Right now I have no other windows clients available.

Just captured the following log from Kodi:

Code: Select all

20:49:14.551 T:3629118208   ERROR: PVR - GetRecordings - addon 'DVBLink Server:10.0.0.20' returned an error: the command failed
20:49:14.551 T:3629118208   ERROR: PVR - GetRecordings - cannot get recordings from client '1763114990': the command failed
20:49:28.108 T:4076589648  NOTICE: NFS is idle. Closing the remaining connections.
20:54:15.504 T:3629118208   ERROR: AddOnLog: DVBLink PVR Client: Could not get recordings (Error code : 2000 Description : HTTP request failed with error code 2000 (An error occurred when trying to establish a connection to the DVBLink Connect! Server).
                                            )
20:54:15.504 T:3629118208   ERROR: PVR - GetRecordings - addon 'DVBLink Server:10.0.0.20' returned an error: the command failed
20:54:15.504 T:3629118208   ERROR: PVR - GetRecordings - cannot get recordings from client '1763114990': the command failed
20:56:06.992 T:3325387520 WARNING: CRenderManager::WaitForBuffer - timeout waiting for buffer
20:59:16.535 T:3629118208 WARNING: Previous line repeats 2 times.
20:59:16.535 T:3629118208   ERROR: AddOnLog: DVBLink PVR Client: Could not get recordings (Error code : 2000 Description : HTTP request failed with error code 2000 (An error occurred when trying to establish a connection to the DVBLink Connect! Server).
                                            )
20:59:16.535 T:3629118208   ERROR: PVR - GetRecordings - addon 'DVBLink Server:10.0.0.20' returned an error: the command failed
20:59:16.535 T:3629118208   ERROR: PVR - GetRecordings - cannot get recordings from client '1763114990': the command failed
21:04:17.554 T:3629118208   ERROR: AddOnLog: DVBLink PVR Client: Could not get recordings (Error code : 2000 Description : HTTP request failed with error code 2000 (An error occurred when trying to establish a connection to the DVBLink Connect! Server).
                                            )
21:04:17.555 T:3629118208   ERROR: PVR - GetRecordings - addon 'DVBLink Server:10.0.0.20' returned an error: the command failed
21:04:17.555 T:3629118208   ERROR: PVR - GetRecordings - cannot get recordings from client '1763114990': the command failed
21:09:18.603 T:3629118208   ERROR: AddOnLog: DVBLink PVR Client: Could not get recordings (Error code : 2000 Description : HTTP request failed with error code 2000 (An error occurred when trying to establish a connection to the DVBLink Connect! Server).
                                            )
21:09:18.603 T:3629118208   ERROR: PVR - GetRecordings - addon 'DVBLink Server:10.0.0.20' returned an error: the command failed
21:09:18.603 T:3629118208   ERROR: PVR - GetRecordings - cannot get recordings from client '1763114990': the command failed
21:14:01.815 T:3325387520 WARNING: CRenderManager::WaitForBuffer - timeout waiting for buffer
21:14:09.978 T:3316998912 WARNING: Previous line repeats 2 times.
21:14:09.978 T:3316998912  NOTICE: CVideoPlayerAudio::Process - stream stalled
21:14:19.655 T:3629118208   ERROR: AddOnLog: DVBLink PVR Client: Could not get recordings (Error code : 2000 Description : HTTP request failed with error code 2000 (An error occurred when trying to establish a connection to the DVBLink Connect! Server).
                                            )
21:14:19.656 T:3629118208   ERROR: PVR - GetRecordings - addon 'DVBLink Server:10.0.0.20' returned an error: the command failed
21:14:19.656 T:3629118208   ERROR: PVR - GetRecordings - cannot get recordings from client '1763114990': the command failed
21:14:20.600 T:3325387520 WARNING: CRenderManager::WaitForBuffer - timeout waiting for buffer
21:16:07.388 T:3282039552   ERROR: Open - Error, could not open file nfs://10.0.0.40/volume3/Media/Filmer/Harry Potter Og Fangen Fra Azkaban (2004)/Harry.Potter.and.the.Prisoner.of.Azkaban.2004.2160p.BluRay.REMUX.HEVC.DTS-X.7.1-FGT(1).mkv
21:17:52.324 T:4076589648   ERROR: Previous line repeats 1 times.
21:17:52.324 T:4076589648  NOTICE: NFS is idle. Closing the remaining connections.
21:19:20.693 T:3629118208   ERROR: AddOnLog: DVBLink PVR Client: Could not get recordings (Error code : 2000 Description : HTTP request failed with error code 2000 (An error occurred when trying to establish a connection to the DVBLink Connect! Server).
                                            )
21:19:20.693 T:3629118208   ERROR: PVR - GetRecordings - addon 'DVBLink Server:10.0.0.20' returned an error: the command failed
21:19:20.693 T:3629118208   ERROR: PVR - GetRecordings - cannot get recordings from client '1763114990': the command failed

Plantje
Posts: 61
Joined: Fri May 11, 2018 6:53 am

Re: Recordings sometimes unavailable in Kodi

Post by Plantje » Wed Oct 24, 2018 4:31 am

At first glance it looks like the recordings are there, but Kodi is just not able to retrieve them.

corvy
Posts: 8
Joined: Tue Sep 11, 2018 1:41 pm

Re: Recordings sometimes unavailable in Kodi

Post by corvy » Wed Oct 24, 2018 2:38 pm

I just dumped the log files from the server side and the same timing I have these times in my log:

Code: Select all

018-Oct-23 19:27:27:   [E] command_service::process_get_objects_cmd. Object request from unknown source (F6F08949-2A07-4074-9E9D-423D877270BB)
2018-Oct-23 19:32:28:   [E] command_service::process_get_objects_cmd. Object request from unknown source (F6F08949-2A07-4074-9E9D-423D877270BB)
2018-Oct-23 19:37:29:   [E] command_service::process_get_objects_cmd. Object request from unknown source (F6F08949-2A07-4074-9E9D-423D877270BB)
2018-Oct-23 19:42:30:   [E] command_service::process_get_objects_cmd. Object request from unknown source (F6F08949-2A07-4074-9E9D-423D877270BB)
2018-Oct-23 19:47:31:   [E] command_service::process_get_objects_cmd. Object request from unknown source (F6F08949-2A07-4074-9E9D-423D877270BB)
2018-Oct-23 19:52:32:   [E] command_service::process_get_objects_cmd. Object request from unknown source (F6F08949-2A07-4074-9E9D-423D877270BB)
2018-Oct-23 19:55:19:   [E] command_service::process_get_objects_cmd. Object request from unknown source (F6F08949-2A07-4074-9E9D-423D877270BB)
Not sure what this implies. When I logged onto the server I started TV Mosaic and clicked on recordings but then the GUI just was hanging. The circle was spinning but nothing ever happened. I decided to restart the computer and after reboot the clients got recordings back and I got into the recordings section in the TV Mosaic GUI.

My full server log can be viewed here: https://pastebin.com/AAjCEEvw

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