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EPG not scrolling / loading correctly

Posted: Fri Jan 25, 2019 5:30 pm
by Neild7744
Hello!

Im using 1 windows PC (server), 1 x iphone (client) and 3 x Amazon Fire TV boxes (client) with TV Mosaic server running on my windows PC and TVAdvisor providing EPG listings.

When i scroll across the EPG on any device the EPG glitches (stalls) before i can move further forward.

Additionally when i try to scroll through the EPG further than 3 days all my EPG listings says "no data available". Ive tried a refresh with no success.

Can anyone help me?

Thanks.

Re: EPG not scrolling / loading correctly

Posted: Mon Jan 28, 2019 2:36 pm
by Globa
Neild7744 wrote:
Fri Jan 25, 2019 5:30 pm
Hello!

Im using 1 windows PC (server), 1 x iphone (client) and 3 x Amazon Fire TV boxes (client) with TV Mosaic server running on my windows PC and TVAdvisor providing EPG listings.

When i scroll across the EPG on any device the EPG glitches (stalls) before i can move further forward.

Additionally when i try to scroll through the EPG further than 3 days all my EPG listings says "no data available". Ive tried a refresh with no success.

Can anyone help me?

Thanks.
Need to make a repair of database at TVMosaic and check how many days ahead there is EPG in desktop version TVMosaic.

Re: EPG not scrolling / loading correctly

Posted: Mon Jan 28, 2019 6:34 pm
by Neild7744
Hi,

Thanks for the reply. Still having issues. Performed a 'refresh' of the database as per your suggestion above, also tried 'refresh' on both my Amazon Fire boxes - still the same issue.

When I load TV Mosaic server on my desktop, got to Live Tv and try to scroll across im able to see + 2 days and then the screen greys out and the loading circle appears - so basically the same thing is happening on my desktop PC and my Amazon Fire TV boxes.

Re: EPG not scrolling / loading correctly

Posted: Tue Jan 29, 2019 10:44 am
by the_man
Please include the following information:
- Set log level to info, restart TVMosaic server, reproduce the issue and attach zipped log files (https://wiki.tv-mosaic.com/index.php/Ho ... _log_files)