Search found 17 matches

by brianjg
Sat Sep 07, 2019 9:32 pm
Forum: TVMosaic
Topic: TVAdviser: report missing channels / wrong data here
Replies: 68
Views: 15072

Re: TVAdviser: report missing channels / wrong data here

brianjg wrote:
Sat Aug 17, 2019 8:39 pm
brianjg wrote:
Sat Aug 03, 2019 8:48 pm
Logged a ticket 2 weeks ago about this and still nothing back...really not happy. Can't schedule recordings
still waiting for an update on the ticket.
still waiting on an update
by brianjg
Sat Sep 07, 2019 9:32 pm
Forum: General
Topic: No support? Not Happy.
Replies: 9
Views: 689

Re: No support? Not Happy.

still no response and still no progress.
by brianjg
Fri Aug 30, 2019 8:09 am
Forum: General
Topic: No support? Not Happy.
Replies: 9
Views: 689

Re: No support? Not Happy.

Another week, no reply still
by brianjg
Sat Aug 24, 2019 5:01 pm
Forum: General
Topic: No support? Not Happy.
Replies: 9
Views: 689

Re: No support? Not Happy.

still no response on the ticket and the problem still isn't fixed.
by brianjg
Sat Aug 17, 2019 8:39 pm
Forum: TVMosaic
Topic: TVAdviser: report missing channels / wrong data here
Replies: 68
Views: 15072

Re: TVAdviser: report missing channels / wrong data here

brianjg wrote:
Sat Aug 03, 2019 8:48 pm
Logged a ticket 2 weeks ago about this and still nothing back...really not happy. Can't schedule recordings
still waiting for an update on the ticket.
by brianjg
Sun Aug 11, 2019 7:54 am
Forum: General
Topic: No support? Not Happy.
Replies: 9
Views: 689

Re: No support? Not Happy.

Oberon wrote:
Sat Aug 10, 2019 8:17 pm
It involves interaction wit the epg provider and is not fast.
Also as far as I am concerned YOU are the EPG provider. I pay YOU for the service.
by brianjg
Sun Aug 11, 2019 7:53 am
Forum: General
Topic: No support? Not Happy.
Replies: 9
Views: 689

Re: No support? Not Happy.

That's well understood however I've had a single response despite updating the ticket numerous times? Would it have been so hard to reply and provide the answer above?
by brianjg
Sat Aug 10, 2019 6:42 pm
Forum: General
Topic: No support? Not Happy.
Replies: 9
Views: 689

No support? Not Happy.

Hi,

I logged a case (62561) 21 days ago and haven't received any support despite updating the ticket multiple times. Can someone bother getting back to me please?

Thanks
Brian
by brianjg
Sat Aug 03, 2019 8:48 pm
Forum: TVMosaic
Topic: TVAdviser: report missing channels / wrong data here
Replies: 68
Views: 15072

Re: TVAdviser: report missing channels / wrong data here

Logged a ticket 2 weeks ago about this and still nothing back...really not happy. Can't schedule recordings
by brianjg
Sat Jul 20, 2019 9:19 pm
Forum: TVMosaic
Topic: TVAdviser: report missing channels / wrong data here
Replies: 68
Views: 15072

Re: TVAdviser: report missing channels / wrong data here

meob wrote:
Sun Jan 13, 2019 1:58 pm
Missing UK / Ire listings:

BT Sport3 UK - Incorrect Data
BT Sport 2 is now also showing no EPG data?